Who we are
Prime Depot Global Enterprises LLC ("Prime Depot", "we", "us") imports and supplies cellular PVC trim boards and sheets from Hyde Park, Massachusetts. This policy covers primedepotglobal.com and the quote requests, orders, calls and emails that start here.
What we collect
Details you send us
- Quote requests: your name, phone number, email if you add it, the type of customer you are, the delivery town or ZIP code, a preferred delivery date and your cut list or notes.
- Orders: your name, company if you add it, phone number, email, job site address, preferred delivery date, delivery notes and the payment option you prefer.
- Calls and emails: whatever you choose to tell us when you contact our team.
We do not collect card numbers or bank details on this website. If you choose to pay by card, payment is handled after our team confirms your order.
Technical information
Like most websites, the server that hosts this site keeps standard logs: IP address, browser type, the pages requested and the date and time. We use them to keep the site running and secure.
How we use it
- To prepare your quote and confirm stock, price and a delivery date.
- To process, deliver and bill your order.
- To call, text or email you about your quote or order.
- To answer questions and provide customer service.
- To protect the site and our forms from spam and abuse.
- To keep the business records the law requires.
We do not sell your personal information.
Cookies and browser storage
This website does not set cookies and does not load third-party analytics or advertising trackers. If that changes, we will update this policy first.
To make the site work, a few items are saved in your own browser. They stay on your device and are not sent to us unless you submit a form:
- Your quote list, so it is still there when you come back.
- The request and order numbers issued on your device, so a number is never repeated.
- The details of your most recent order, to show your confirmation page. They are removed when you close the tab.
- A count of recent form submissions, used only to block spam.
- A note that you have already seen the opening animation during this visit.
You can erase all of this at any time by clearing the site data in your browser settings. The "Clear List" button empties your quote list.
How long we keep it
We keep quote and order records for as long as we need them to serve you and to meet tax, accounting and legal requirements. When we no longer need them, we delete them or remove the details that identify you.
Your choices
You can ask us to show you the personal information we hold about you, to correct it or to delete it. Send your request to contact@primedepotglobal.com or call (617) 380-8387. We may need to confirm your identity first, and we may keep records that the law requires us to keep.
If you would rather not hear from us about a quote, tell us and we will stop.
Security
The site is served over an encrypted connection (HTTPS) and access to customer records is limited to the people who need them. No website or email system is completely secure, so please do not send card numbers or other sensitive details by email or in the notes field.
Children
This website is meant for contractors, builders, lumber yards and adult homeowners. It is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy as the site or the law changes. The date at the top shows the latest version. Significant changes will be made clear on this page.
Contact us
Questions about this policy or about your information:
Prime Depot Global Enterprises LLC 100 Business Street, Hyde Park, MA 02136 (617) 380-8387 contact@primedepotglobal.comSee also our Terms of Use.